About the card
The Sumeria card is a latest-generation payment card. It is a Visa Debit card and is accepted worldwide by merchants and ATMs, whatever the currency. It is funded with the money present on one of the…
About payment methods
Customers can use different payment methods: physical cards , virtual cards and contactless mobile payments. Paying with a physical card. The card is accepted worldwide. It enables customers to pay i…
About the standard card
The standard card is the ideal card for customers who use Sumeria for their daily banking transactions. This card extends payment and ATM withdrawal limits, its price is very reasonable. On top of th…
About the black card
With the black card, customers benefit, in addition to the advantages of the classic card, from a simple and instant payment solution for all their current expenses with extended limits: extensive sp…
Order, Delivery and Activation of the card
Ordering a card. In order to order a card, the customer can go to the "Cards" screen available from the home page of the application by clicking on the card holder. By clicking on the ➕ at the top ri…
Card payment abroad
Physical , contactless or virtual cards allow you to pay and withdraw money free of charge anywhere in the world, in any currency (with the exception of countries banned by OFAC ). How the card works…
Card features
Block the card? If their card is lost or stolen, customers can block it instantly from their mobile application or computer. This operation is free, reversible and unlimited. Settings. The following…
Payment and withdrawal limits
The card has two types of limits: the limits set by the customer offer and the own set by himself to take control of his spending. Limits of the card. Limits to payments and cash withdrawals with the…
Withdraw from an ATM
Should you need cash in Euros or in a foreign currency, you can use the card to make withdrawals anywhere in the world (except for countries banned by OFAC ). How do I enable/disable ATM withdrawals?…
Contactless payments
Contactless payment. It refers to a payment made without entering credit card into a terminal and typing your PIN. Customers only have to press their card at the terminal to pay. More and more retail…
Card: use Policy
Customers can order Sumeria card at any time from the app. The card is free of charge as long as customers respect the limits set and mentioned within this article. Same price for everyone, everywher…
Card PIN
Setting the PIN code. The PIN code is set by the customer when they order their card. This is the code that the customer types into the payment terminal when paying at a merchant or withdrawing cash…
Card expiration
If the card expires, we automatically order a new one and deliver it to the customer's address. How long does a card last for? Each card can be used for three years — then, it expires. Its expiration…
Visa card - customization
A Visa card in the customer's image. One of the special features of this card is that it can be customized. Customers can add a slogan, a quote, song lyrics, a joke, etc. Customization available from…
Using your balance
When money is received, it is immediately credited to the customer's account. It can then be used in a variety of ways: Send it to someone ;. Pay a business. Pay online with a virtual card. Pay conta…
Change the payment source after a purchase
It is possible to change the payment source used for any card payment ( physical card , contactless mobile payment , virtual card ). The amount will be debited from the new payment method and credite…
Change the payment source of a card
At any time, the customers can choose which account they want to take money from. Change the payment source. Simply open the details of the payment method ( physical card , contactless mobile payment…
3D Secure verification for online purchases
Online payments do not require the customer to enter a card PIN as it could be the case at physical stores. In order to confirm an online payment, a verification process called 3D Secure (3DS) has to…
Card bearing the Paris 2024 colours
Sumeria presents a new card showcasing the Paris 2024 colours , thanks to Visa. This colourful card, that can be used for payments and ATM withdrawals, highlights the Olympic and Paralympic Games as…
Card delivery time
It takes a maximum of 15 working days between the date of the order and the date of delivery of the card, for delivery in mainland France. If the delivery address is outside mainland France, the deli…