About the card
The Sumeria card is a latest-generation payment card. It is a Visa Debit card and is accepted worldwide by merchants and ATMs, whatever the currency. It is funded with the money present on one of the…
About card payments
Card payments can be made in three different ways: with a physical card , with a virtual card , or with a digital card on your smartphone (Apple Pay, Google Pay, or Samsung Pay). Learn more about the…
Order, Delivery and Activation of the card
Order the card. Customers can order a card directly from their app. They have several options to choose from and can select the one that best suits their spending habits. Card model: basic, standard,…
Card payment abroad
Payment cards, whether physical or virtual , allow purchases and cash withdrawals internationally, in the local currency, without fees charged by the issuer. However, the cards cannot be used in coun…
Card features
The card is fully controllable and configurable from the application. From the screen of the card in question, the customer will have access to its settings. Card blockage. In case of loss or theft o…
Card limits
The card has two types of limits: those defined by the customer's offer and those that can be managed by the customer. Card usage limits. All payment and withdrawal limits of the card can be viewed i…
Withdraw from an ATM
Should the customer need cash in Euros or in a foreign currency, he can use the card to make withdrawals anywhere in the world (except for countries banned by OFAC ). Enable/disable ATM withdrawals?…
Contactless payments
Contactless payment. It refers to a payment made without entering credit card into a terminal and typing your PIN. Customers only have to press their card at the terminal to pay. More and more retail…
Card: use Policy
Customers can order Sumeria card at any time from the app. The card is free of charge as long as customers respect the limits set and mentioned within this article. Same price for everyone, everywher…
Card PIN
Set up of the PIN code. The PIN code is preset when the card is ordered. This is the code that the customer types into the payment terminal when paying at a merchant or withdrawing cash from an ATM.…
Card expiration
If the card expires, a communication is automatically sent to the customer inviting them to provide the address for delivery of the new card. How long does a card last for? Each card can be used for…
Visa card - customization
Visa Card Customization for Easy Differentiation. To help the customer easily distinguish between multiple Visa cards, we offer a customization feature for your second card order. This practical opti…
Using your balance
The customer can use the money in their account in several ways: Send it to someone. Pay a business. Pay online with a virtual card. Pay contactless in store with Apple Pay, Google Pay or Samsung Pay…
Change the payment source after a purchase
It is possible to change the payment source used for any card payment ( physical card , contactless mobile payment , virtual card ). The amount will be debited from the new payment method and credite…
Change the payment source of a card
At any time, customers can choose which account they want to take money from with their "main cards". Shortcuts are available in-app to allow the customer to proceed with these changes. Define the ma…
3D Secure verification for online purchases
To ensure the security of online purchases, the customer may be required to complete a 3D Secure (3DS) authentication. This security step is designed to confirm that the customer is indeed initiating…
Card delivery time
It takes a maximum of 15 working days between the date of the order and the date of delivery of the card, for delivery in mainland France. If the delivery address is outside mainland France, the deli…