About the card
The Sumeria card is a latest-generation payment card. It is a Visa Debit card and is accepted worldwide by merchants and ATMs, whatever the currency. It is funded with the money present on one of the…
About payment methods
Customers can use different payment methods: physical cards , virtual cards and contactless mobile payments. Paying with a physical card. The card is accepted worldwide. It enables customers to pay i…
Order, Delivery and Activation of the card
Order the card. Customers can order a card directly from their app. They have several options to choose from and can select the one that best suits their spending habits. Card model: basic, standard,…
Card payment abroad
Physical , contactless or virtual cards allow you to pay and withdraw money free of charge anywhere in the world, in any currency (with the exception of countries banned by OFAC ). How the card works…
Card features
Block the card? If their card is lost or stolen, customers can block it instantly from their mobile application or computer. This operation is free, reversible and unlimited. Settings. The following…
Payment and withdrawal limits
The card has two types of limits: the limits set by the customer offer and the own set by himself to take control of his spending. Limits of the card. Limits to payments and cash withdrawals with the…
Withdraw from an ATM
Should you need cash in Euros or in a foreign currency, you can use the card to make withdrawals anywhere in the world (except for countries banned by OFAC ). How do I enable/disable ATM withdrawals?…
Contactless payments
Contactless payment. It refers to a payment made without entering credit card into a terminal and typing your PIN. Customers only have to press their card at the terminal to pay. More and more retail…
Card: use Policy
Customers can order Sumeria card at any time from the app. The card is free of charge as long as customers respect the limits set and mentioned within this article. Same price for everyone, everywher…
Card PIN
Setting the PIN code. The PIN code is set by the customer when they order their card. This is the code that the customer types into the payment terminal when paying at a merchant or withdrawing cash…
Card expiration
If the card expires, we automatically order a new one and deliver it to the customer's address. How long does a card last for? Each card can be used for three years — then, it expires. Its expiration…
Visa card - customization
A Visa card in the customer's image. One of the special features of this card is that it can be customized. Customers can add a slogan, a quote, song lyrics, a joke, etc. Customization available from…
Using your balance
When money is received, it is immediately credited to the customer's account. It can then be used in a variety of ways: Send it to someone. Pay a business. Pay online with a virtual card. Pay contact…
Change the payment source after a purchase
It is possible to change the payment source used for any card payment ( physical card , contactless mobile payment , virtual card ). The amount will be debited from the new payment method and credite…
Change the payment source of a card
At any time, customers can choose which account they want to take money from with their "main cards". Shortcuts are available in-app to allow the customer to proceed to these changes. Change the paym…
3D Secure verification for online purchases
To ensure the security of online purchases, the customer may be required to complete a 3D Secure (3DS) authentication. This security step is designed to confirm that the customer is indeed initiating…
Card delivery time
It takes a maximum of 15 working days between the date of the order and the date of delivery of the card, for delivery in mainland France. If the delivery address is outside mainland France, the deli…