Create a Sumeria account
Lydia is a mobile app that allows you to send money to someone only using their phone number. Discover how to create a Lydia user account.
Access a Sumeria account
Customer account owners can only access Sumeria through a secure mobile application. But a complementary website browser version for computers is also available. If customers do not have an account,…
Which countries are eligible?
The Sumeria application is available to European residents of legal age who hold a valid identity document and have a valid local telephone number. List of compatible countries. Metropolitan France a…
Accessing the account from a computer
This feature is reserved for customers who already have an active and verified Sumeria account. A Sumeria customer can log in to their account using a computer and a web browser. The mobile app serve…
Financing fossil fuels and the ecological transition
At the customer's request, they can ensure that the money in their Sumeria accounts will not be used to finance the production of fossil fuels. To do so, customers must ask their advisor. By making t…
Amount and usage restrictions
Customers who have not had their identity verified will be restricted in the use of their account. They will not be able to : receive more than €150 over 30 consecutive days;. hold more than €1,000 i…
Close your account
The user can ask Lydia's support team to delete his account anytime just by sending an email to support@lydia-app.com with the following information: His name and first name, the phone number used for his Lydia's account, the reason for deleting the account
Account provisioning during sign-up
Once their personal details have been entered, customers are asked to make a bank transfer to fund their account. Provisioning the account is an essential step in completing the registration and enjo…
Accepted bank cards
Exceptionally, it is possible to use a non-Sumeria bank card to credit one of your Sumeria accounts, in moderation. Accepted cards. Debit, Credit or Prepaid. CB, Visa, Mastercard, Visa Electron, or M…