Transfers sent from the application are instant and free for all clients.
If instant receipt is not possible, the transfer will be processed as a standard transfer. In this case, the maximum legal processing time for a SEPA transfer is one banking business day from the moment it is received by the recipient bank (excluding weekends and public holidays).
This timeframe corresponds to the maximum time the recipient bank has to credit the funds to the beneficiary’s account. At Sumeria, the funds are credited and visible immediately as soon as the transfer is received by our services, whether it is an instant or standard transfer.
The client can estimate the arrival date of their transfer. This estimate takes into account business days, but does not constitute real-time tracking of the transfer.
Conditions for a transfer to be received instantly
In certain cases, or under certain conditions, bank transfers must necessarily be received in the standard way:
- If the sending bank is not compatible with instant payment technology. For more information, the client can consult the bank’s website or contact the bank ;
- If the interbank platform for processing instant payment flows is temporarily out of service or under maintenance ;
- If the recipient’s profile requires analysis for banking security reasons (anti-money laundering and counter-terrorist financing obligations) ;
- If the client chooses not to pay any potential fees to their bank at the time of initiating the transfer.
Obtaining confirmation of the instant processing of a transfer
If the client activates notifications, they will be informed of the receipt of the transfer a few seconds after initiating it, (subject to effective validation by the SEPA Instant interbank systems).