Transfers sent from the application are instant and free for all clients.
If the transfer cannot be credited instantly to the beneficiary's account, it is processed according to the timelines for a standard SEPA transfer. The recipient bank then has a maximum legal timeframe of one banking business day to process the transfer, starting from its receipt (excluding weekends and public holidays).
At Sumeria, the funds are credited and visible immediately upon receipt of the transfer by our services, whether it is an instant or standard transfer.
The customer can estimate the arrival date of their transfer. This estimate takes into account business days, but does not constitute real-time tracking of the transfer.
Conditions for a transfer to be received instantly
In certain cases, or under certain conditions, bank transfers must necessarily be received in the standard way:
- If the sending bank is not compatible with instant payment technology. For more information, the client can consult the bank’s website or contact the bank ;
- If the interbank platform for processing instant payment flows is temporarily out of service or under maintenance ;
- If the recipient’s profile requires analysis for banking security reasons (anti-money laundering and counter-terrorist financing obligations) ;
Obtaining confirmation of the instant processing of a transfer
If the client activates notifications, they will be informed of the receipt of the transfer a few seconds after initiating it, (subject to effective validation by the SEPA Instant interbank systems).