The customer can customize their bank transfer limits from the app. These limits define the maximum amount that can be transferred over a given period.

Available limits

The customer can configure up to three limits:

  • A daily limit;
  • A weekly limit;
  • A monthly limit.

Default limits and maximum limits

By default, each account is subject to transfer limits. The customer can modify them at any time from their app, within the maximum authorized limits.

Period

Default limit

Maximum limit

Daily

€5,000

€15,000

Weekly

€10,000

€30,000

Monthly

€15,000

€50,000

Limit calculation

Limits are calculated based on rolling periods:

  • The last 24 hours for the daily limit;
  • The last 7 days for the weekly limit;
  • The last month for the monthly limit.

For each transfer request, the customer's limits are automatically checked before validation. The following operations are taken into account in the calculation:

  • External bank transfers (SEPA);
  • Transfers from the Lydia wallet;
  • Scheduled transfers, at the time of their execution.
Internal transfers and transfers made by customer support are not taken into account in the calculation of the limits.

Exceeding a limit

If a transfer causes a limit to be exceeded, the operation is rejected. A message then indicates the relevant limit (daily, weekly, or monthly) and the amount already used.

If the customer has already reached the maximum authorized limit, they will not be able to increase it further. To make a transfer exceeding this limit, the customer will need to contact customer support.

Viewing and modifying limits

The customer can view at any time:

  • The configured limits;
  • The amount already used;
  • The remaining available amount.

The remaining amount displayed may be temporarily approximate due to processing delays for some recent operations.

Transfers to foreign IBANs

The customer can choose to allow or block outgoing transfers to non-French IBANs. This allows them to strengthen the security of their account.

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