The client can customize their transfer limits, just as they can for card payments.

Each time a new transfer is initiated, they are automatically checked before validation.

Available periods

3 periods are available, calculated over rolling periods:

  • Daily (last 24 hours)
  • Weekly (last 7 days)
  • Monthly (last 30 days)

Default limits and maximum limits

Period

Default

Maximum

Daily

€5,000

€15,000

Weekly

€10,000

€30,000

Monthly

€15,000

€50,000

Types of transfers taken into account

All outgoing bank transfers are counted. This includes transfers to another financial institution, as well as transfers to a Sumeria account that the customer does not have access to.

The following operations are not taken into account in the calculation:

  • Transfers between two accounts that the same client has access to
  • Transfers made by customer service

Exceeding a limit

If a transfer would result in exceeding a limit, the operation is declined and a message then indicates the limit concerned and the amount already used.

For planned transfers, in the event of a risk of exceeding a limit, the client is notified 2 days before the execution, then notified if the transfer is ultimately not executed.

If the customer has already reached the maximum authorized limit, they will not be able to increase it further. To make a transfer exceeding this limit, the customer will need to contact customer support.

Viewing and modifying their limits

The client can view at any time:

  • the configured limits;
  • the amount already used;
  • the remaining available amount.
The remaining amount displayed may be temporarily approximate due to processing delays for some recent operations.

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