It is possible to change the payment source used for any card payment (physical card, contactless mobile payment, virtual card). The amount will be debited from the new payment method and credited to the one that was used in the first place.
Changing a payment source
To change a payment source :
- Open payment receipt of the related transaction within the transaction history ;
- Click on the account debited to change payment source ; Select the new payment method and validate.
- A confirmation via pin code or biometry is necessary to validate the operation.
Then the original payment method will be automatically credited with the transaction's amount. The new payment method will automatically be debited from the corresponding amount.
Limits
This action is possible within the 90 days after the transactions and one time per transaction only.
This feature is only available on payments made by card (physical card, contactless mobile payment, virtual card.)
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