Renewing an offer

Since 12/02/24, Lydia+ customers have been migrated to Sumeria+, and Lydia Black+ customers to the Black Card. Pricing, commitment periods, and renewal dates remain unchanged. Unless customers specif…

Switching to a different offer

Customers benefiting from an offer that can only be canceled after a year (black card or Sumeria+ with black card) and who want to switch to a higher-priced offer can in some cases (detailed in-app)…

Paying for an offer

Means of payment. Upon renewal, the chosen payment method will be charged. Subscriptions are automatically debited from the client's main account. The payment source cannot be modified. Payment failu…

Cancelling an offer

Cancelling a Sumeria offer. Customers can cancel their Sumeria offer at any time from the "Sumeria offer" screen, accessible from the " Menu " screen and by tapping "Change my Sumeria offer" and then…