Terminate the Sumeria+ offer

Terminate the Sumeria+ offer. Customers can terminate their Sumeria offer at any time from the "Sumeria offer" screen, accessible from "Profile and settings" by taping "Change my Sumeria offer". Comm…

Terminate an offer

Terminate a Sumeria offer. Customers can terminate their Sumeria offer at any time from the "Sumeria offer" screen, accessible from " Menu " by taping "Change my Sumeria offer". Terminate the black c…

Lydia Black+ renewal

Customers can subscribe to Lydia Black+ with a monthly or annual subscription. In both cases, the minimum commitment period is a year long. At the end of this period, the subscription is automaticall…

Renewing an offer

Unless customers specify otherwise, offers are automatically renewed, whether it be monthly or annual versions. Means of payment. The customer's preferred means of payment is debited for the renewal.…

Getting a different offer

Customers benefiting from a Lydia offer with an annual commitment (Lydia+, Lydia Black+, Lydia Green+) who want to subscribe to the black card offered by Sumeria can in some cases (detailed in-app) t…

Switching from a Lydia to a Sumeria offer

Lydia offers with Sumeria. Lydia+, Lydia Green+ and Lydia Black+ benefits remain active with Sumeria. This means customers can keep their subscriptions if they wish to. They can also switch to a Sume…

Paying for an offer

Means of payment. The customer's chosen means of payment is debited for the renewal. Customers can change the means of payment in use. If the means of payment in use is a Lydia account, the associate…

Change the payment method of an offer

Version 13 of the app. On V.13 of the application, subscriptions are debited from the customer's main account. Customers who chose an external payment source when they subscribed on V.12 of the appli…