Terminate an offer
Terminate a Sumeria offer. Customers can terminate their Sumeria offer at any time from the "Sumeria offer" screen, accessible from "Profile and settings" by taping "Change my Sumeria offer". Termina…
Renewing an offer
Unless customers specify otherwise, offers are automatically renewed, whether it be monthly or annual versions. Means of payment. The customer's preferred means of payment is debited for the renewal.…
Switching from a Lydia to a Sumeria offer
Lydia offers with Sumeria. Lydia+, Lydia Green+ and Lydia Black+ benefits remain active with Sumeria. This means customers can keep their subscriptions if they wish to. They can also switch to a Sume…
Paying for an offer
Means of payment. The customer's chosen means of payment is debited for the renewal. Customers can change the means of payment in use. If the means of payment in use is a Lydia account, the associate…
Change the payment method of an offer
Version 13 of the app. On V.13 of the application, subscriptions are debited from the customer's main account. Customers who chose an external payment source when they subscribed on V.12 of the appli…