General terms and conditions
Several contractual documents govern Lydia services.
The General Terms and Conditions and the Account Agreements are mandatory, because they are pivotal for the use of Lydia's services. As for the other documents that govern optional services they are presented for signature when the Customer accesses or subscribes to each specific service.
The following agreements enter into force on April 2, 2024 :
- General Terms and Conditions of Use for Individuals
- Lydia Electronic Money Account Agreement for Individuals
- Payment Account Agreement for Individuals
- Subscription Offers Agreement
- Shared Accounts Terms of Service
- Card agreement
- Lydia privacy policy
- Terms and Conditions of the Bitpanda investment service - Metals
- Terms and Conditions of the Bitpanda investment service - Financial
The following list of agreements already in effect before April 2, 2024:
- Relationship agreement for Individuals
- Lydia e-account agreement for individuals
- Terms of Service for the Shared Accounts
- Lydia payment account for individuals
- Paying Plans Agreement
- Card agreement
- Terms of Service account aggregation and payment initiation - Tink*
- Terms and Conditions of the Bitpanda investment service - Metals
- Terms and Conditions of the Bitpanda investment service - Financial
- Terms and Conditions Bitpanda x Lydia
- List of prohibited activities when using Lydia services*
*These conditions are still applicable.
Terms relating to Lydia offers
The french version of these documents are available here and prevails over the others.