To enable Sumeria to verify their identity and gain access to all services, the customer must record a video selfie. This allows to compare the customer's face with the ID, just as a bank clerk would when opening a new account.
The value of video selfies
The video selfie is one of the options Sumeria recommends, as it is an easy, quick and secure solution for the user. The customer records a video of himself (front camera) and perform the movements displayed on the screen. In less than 10 seconds, the selfie is taken and sent to Sumeria teams, all without leaving the application. No additional documents are required.
Making a successful video selfie
In order to be valid, the video selfie must meet several criteria:
- Be in a well-lit place;
- Be alone in the video;
- Hold the phone at face level, centred and visible on the screen;
- Do not wear sunglasses, headgear or any other accessories that cover the face;
- Ensure that the camera is clean and that the image is clear;
- Do not use filters, video effects or pre-recorded images;
- Follow the instructions on the screen and perform the head and hand movements;
- Taking care to avoid nudity or insults during recording (video selfies are analysed by humans).
Security and confidentiality of video selfies
The risk of a video selfie being falsified is low, making it a reliable solution for verifying a customer's identity.
At Sumeria, only the teams responsible for identity verification have access to these video selfies. Data is processed in accordance with the General Data Protection Regulation (GDPR) and retained only for the period necessary to verify identity.