What is an inoperative seizure?
A seizure is considered invalid when the client's bank account does not have sufficient funds to cover the demand (or when the seizure is no longer justified – e.g., the client has already paid their debt). In this case, the operational department must conduct various checks and notify the relevant parties, resulting in additional fees that are deducted directly from the client's account.
Amount of fees
Incident fees may be charged up to €99; this information can be found in the "Fees and Limits" appendix . Lydia Solutions has determined that management fees for unsuccessful data entry are limited to €25.
Good to know
In accordance with the payment account agreement (or electronic money agreement ) for individuals, any type of transaction requiring special processing, particularly when it results in an irregularity or malfunction on the payment account, is subject to specific fees. When the customer is identified as a vulnerable customer, these bank incident fees are capped at €25 per month, or €20 per month under the specific offer for vulnerable customers.