Blocked account

There are three reasons why a Sumeria account can be blocked. The customer has entered the wrong password too many times (most common). Sumeria has locked the account for security reasons.. The custo…

SMS never received

Verification by SMS (text message). For each connection to the application, customers will have to confirm the receipt of a text message by entering the code it contains. Several reasons might explai…

I created my account with the wrong email address

If the customer has made a mistake on his e-mail address when creating his account, or no longer has access to his e-mail address, he must correct it as soon as possible. Customer logged in. Customer…