Customers can create and delete virtual cards from their app. These are VISA payment cards that enable secure transactions, particularly those made online.
Creating a virtual card
Virtual card creation is free within the limits of the offer available to the customer at the time of card creation. Learn more.
The customer will be offered three types of virtual cards:
- For multiple payments - A generic virtual card that can be added to a contactless payment solution for your everyday purchases. Or a card that can be registered on e-commerce sites to facilitate occasional purchases.
- For 1 payment - A single-use card that is automatically destroyed after a payment of more than €1.50. Learn more;
- For subscriptions - A card intended to be registered on one or more merchant sites for monthly subscriptions. Learn more.
- The creation of the card must be confirmed by strong authentication. In the detailed view of their card, customers will find all of its settings.
Using a virtual card on the Internet
The virtual card can be used online by copying and pasting the card details onto the merchant's website.
Once the payment has been validated via 3D Secure authentication, the card immediately debits the associated account and a notification is displayed in the app summarizing the date and amount of the transaction. The customer can also find this information on their payment receipt.
Define a main card
The customer can choose to save a virtual card to their smartphone wallet for contactless payments. To make it visible on their home screen, they can set it as their main card from the card screen.
Fraudulent use
If the customer did not initiate a transaction, they can dispute it from their transaction history.