The video selfie is an account authentication method implemented by Sumeria. To record a video selfie, customers must film themselves facing the camera and speak out loud, following the on-screen instructions.
Customers may be asked to take a video selfie in several cases:
- To get their identity verified;
- Account access without filling a password;
- Account access from a newly and insufficiently secured device.
Deadlines
Each video is checked by humans, again to maximise the level of security. It takes a little longer, but it's worth it. The validation time is generally between 3 and 5 minutes during working hours.
Confidentiality
Only a specialised team has access to and can check the videos. They are not used for any purpose other than those defined above.
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