The application allow to send payment requests to your contacts via their telephone number or email address.
Make a request
From the application's home page, users can click on the double arrow from the home screen to make a payment request to their contacts. The same request can be made to several recipients at the same time.
Once the request has been issued, it appears at the bottom of the home page. Without validation from your contact, it will expire after 7 days.
Accept a payment request
The recipient is notified immediately by SMS, email or app notification. He can either refuse or accept it.
If he accepts, payment is possible from the application or a payment form.
As soon as payment has been made, an email or notification is sent to the sender of the request.
Scan a Lydia QR code
Customers can also ask another user to present them with a payment QR code, and scan it to receive the money.
Cancel a request in progress
The customer can cancel the request from the application home page, where the list of current requests is displayed.
If the request has already been paid, read this article.
Report
It may happen that a customer receives abusive or inappropriate requests for payment from another person.
If you notice or feel that you are a victim of harassment, you can report it to customer service.