Sumeria+ customers have access to a dedicated customer service team made up of experts from the Sumeria+ program.
These experts support customers daily in managing their budgets and assisting them with their financial projects.
Sumeria+ experts are available to:
- Present the benefits of the Sumeria+ program;
- Guide customers in using the savings and budgeting tools.
Sumeria+ experts are not authorized to provide specific advice regarding savings projects (such as the nature of the project, or amounts to be saved). The support provided is strictly limited to helping customers use the tools included in the program.
Customers can book a phone appointment directly from their Sumeria centre.
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